Cloud Services Brokerage (CSB) Market Size, Share, Growth, and Industry Analysis, By Type (Opera-tions Management, Catalog Management, Workload Management), By Application (IT and Telecom-munications, Retail and Consumer Goods, Manufacturing, Government and Public Sector, Media and Entertainment, Energy and Utilities, and Others), and Regional Forecast to 2032

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CLOUD SERVICES BROKERAGE (CSB) MARKET OVERVIEW

The Cloud Services Brokerage (CSB) Market size valued at USD 16.94 billion in 2024 and is expected to reach USD 46.7 billion by 2032, growing at a compound annual growth rate (CAGR) of 15.6% from 2024 to 2032.

The Cloud Services Brokerage (CSB) industry is booming as more and more businesses embrace multi-cloud approaches to administer, integrate and optimize their cloud setups. CSBs function as enablers for businesses and assist them in choosing the most appropriate cloud services, facilitating their engagement and streamlining operations that are cloud-based. Therefore, by offering cloud management, integration, security, and customization services, CSBs help organizations simplify and economize on their costs while maximizing the use of cloud resources optimally.

There are a few critical aspects that enhance the demand for CSB services. First of all, the multi-cloud complexity is becoming an issue. Secondly, there is a need for cloud cost efficiency. Finally, there is need for better cloud security. Businesses from different sectors such as IT firms, healthcare institutions, and even financial service providers, have adopted the use of cloud service brokers in operating various cloud platforms from different service providers such as AWS, Microsoft Azure, Google Cloud, among others. The brokers assist organizations in service aggregation, automating and managing all services so that core operations can be emphasized.

The CSB market in North America is dominant due to its high rate of cloud adoption and advanced technology. High cloud uptake and Endeavoring Digital Transformation are propelling growth in Europe and Asia-Pacific regions as well.

COVID-19 IMPACT

"Cloud Services Brokerage (CSB) Market Had a Positive Effect Due to rapid shift toward remote work and the increased reliance on digital services"

The global COVID-19 pandemic has been unprecedented and staggering, with the market experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden market growth reflected by the rise in CAGR is attributable to the market’s growth and demand returning to pre-pandemic levels.

The advent of the Covid-19 pandemic, on the other hand, had a benefitting effect on the Cloud Services Brokerage Market owing to the increased adoption of remote working and digital services. Firms fast-tracked their transition to the cloud to avoid disruptions in operations, hence, an increased need for brokerage services that assist in the onboarding and management of several cloud solutions. This increase in demand available for cloud market services compelled organizations to turn to cloud service brokers, and the trend burgeoned the growth for cloud service brokers. In addition, business operations that focus on cloud enabled speed and expansion have added more strength to the functions of cloud brokers enhancing digital transformation efforts.

LATEST TREND

"Rise of AI-driven automation in managing, provisioning, and securing cloud services to Drive Market Growth"

The market for Cloud Services Brokerage (CSB) is on an upward surge as organizations are more likely to adopt multi-cloud structures to elevate performance as well as lower expenditure. A notable development is the deployment of increasingly AI-powered technologies in the management, provisioning, protection of cloud activities, enabling firms to operate with little or no human touch. This trend towards automation is most acute with respect to costs and security where organizations seek to effectively manage sophisticated cloud environments. The need for brokerage platforms with the ability to provide cohesive governance over multiple clouds is growing as more companies mature.

CLOUD SERVICES BROKERAGE (CSB) MARKET SEGMENTATION

By Type

Based on Type, the global market can be categorized into Operations Management, Catalog Management, Workload Management, Integration, Reporting and Analytics, Security and Compliance, Training and Consulting, and Support and Maintenance

• Operations Management: Cloud Services Brokerage Market is concerned with the operations management relating to the cloud and seeks to improve efficiency and productivity of cloud operations. It focuses on the integration of different cloud services and resources for maximum performance and reliability. While applying best practices in the field of operations, the brokers make sure that organizations’ downtimes are cut to the minimum and therefore assist in the service delivery process.

• Catalog Management: Within the Cloud Services Brokerage Market, a structured database containing all the cloud services and solutions in existence is what is referred to as Catalog management. That segment enables businesses to explore, assess, and choose services as per their requirements in order to provide them with the optimum range of offerings. The proper management of catalogs ensures that only the relevant and current information is available to the users, thereby supporting the decision-making process.

• Workload Management: Workload management means the effective share and optimization of workloads in various cloud environments. In the Cloud Services Brokerage Market, this segment allows firms to provision resources effectively so that applications do not hang and performance levels are sustained. Another benefit is workload management by the brokers enabling enhancing the resource consumption and reducing the cost of operations.

• Integration: The Integration Services offered in the Cloud Services Brokerage Market are principally aimed at linking different cloud applications and the on-premise applications. This segment means that data can flow freely in and out of these systems, and different applications can even interoperate properly enhancing operational efficiency as a whole. By providing application integration, brokers allow organizations to reduce the need for duplicating work across teams and functionality.

• Reporting and Analytics: In the Cloud Services Brokerage Market, reporting and analytics services assume an important position as they provide the organizations with a comprehensive view on their cloud consumption and performance. This segment ensures that organizations monitor critical parameters, evaluate service delivery efficiency, and base their decisions on substantial facts. While reporting and analytics tools are adopted, brokers tend to assist customers in enhancing their cloud strategies in order to maximize returns.

• Security and Compliance: In the Global Cloud Services Brokerage Market, the aspect of security and compliance has gained importance due to growing regulatory requirements and cyber threats faced by the organizations. This segment provides for the adoption of strong security measures and compliance with best practice standards. With the introduction of risk mitigation strategies for information brokers enable the enterprises to protect their information and the confidence of their clients.

• Training and Consulting: Training and consulting services in the Cloud Services Brokerage Market perform the practical function of preparing organizations to implement cloud solutions. In this segment, companies offer customized training courses and assistance for examining the more confused cloud systems. Thus, by purchasing training and consulting services, agents are in a position to help their clients reap the full value of cloud services sought for.

• Support and Maintenance: In the cloud services brokerage market, support and maintenance services play a crucial role in making sure that the cloud solutions run efficiently and any problems that occur are fixed without delays. This portion includes continued technical support and fixing of any user problems as well as update of systems to keep them functional at all times. To counter this, brokers provide support to organisations as a result reducing their down time as well as increasing the satisfaction of users.

By Application

Based on application, the global market can be categorized into IT and Telecommunications, Retail and Consumer Goods, Manufacturing, Government and Public Sector, Media and Entertainment, Energy and Utilities, and Others

• IT and Telecommunications: In the information technology and telecommunication sectors, cloud services brokerage enables the optimal operates of the various cloud systems integrated in any organization, hence helping to improve service provision to customers of the organizations. This application segment enables businesses to properly enhance their IT firms hence effective resource and cost management. With the use of cloud brokerage services, organizations can enhance their operations in terms of scalability and flexibility to cope with the ever-changing market needs.

• Retail and Consumer Goods: The services of the cloud computing brokerage are very important in the development of retail and consumer goods as they offer solutions that improve customer service and help to optimize processes. This section allows the retailers to control the inventory, sales, and customers across different locations. By utilizing the cloud solutions through the brokers, organizations boost their agility, cut down the expanses, and quickly shift in line with the habits of the consumers.

• Manufacturing: Besides supporting the installation of advanced technologies such as IoT or AI for the production processes in the manufacturing sector, cloud services brokerage also contributes positively to the overall process in other aspects as well. This particular application segment allows for the real-time surveillance of the performance of machines and monitoring of the supply chain management activities leading to enhanced operational efficiency. Meanwhile, the other clouds solutions help in reducing the collaboration interference and the downtimes for the firms which translates to more output in productivity.

• Government and Public Sector: The cloud services brokerage is on the rise for the government and public sector as it allows agencies to improve their focus on service delivery and data management. This part, on the other hand, allows for the safe provision of information and resources between the parties while adhering to the governing laws. With the help of cloud solutions, government institutions can engage with citizens better, enhance operational efficiency, and cut costs.

• Media and Entertainment: As far as the media and entertainment domain is concerned, the cloud service brokerage tenders scalable solutions toward content generation, storage and dissemination. This application segment provides the ability to handle a huge volume of data, particularly when needing to deliver high quality content to audiences. Further, the implementation of cloud solutions assists in building collaboration between teams, simplifying processes, and surviving the fast changes in the market.

• Energy and Utilities: The use of Cloud Services Brokerage in Energy and Utilities sector is changing the process of adoption for smart technologies and analytics. This application segment helps in the resource management of the companies, improves reliability of the electric grid as well as promotes customer engagement. With the assistance of cloud solutions, many business processes can be streamlined and better adjustments to the changing situation in the energy market can be made.

MARKET DYNAMICS

Market dynamics include driving and restraining factors, opportunities and challenges stating the market conditions.

Driving Factors

"Increasing Demand for Multi-Cloud Strategies to Boost Market Growth"

The increasing trend toward multi-cloud deployment in organizations is an important catalyst for the Cloud Services Brokerage market growth. Enterprises wish to take advantage of the cloud offerings of different providers in order to increase flexibility, avoid being locked into a vendor and reduce costs. Cloud services brokers thus enable the integration and management of a variety of cloud services so that the organization can develop a cloud strategy that is most suited to its requirements.

"Growing Need for Enhanced Security and Compliance to Drive Market Growth"

With the growing trend of businesses adopting cloud services, the need for security and compliance is on the rise. It is here that Cloud Services Brokers come in handy by providing companies with tools and skill sets for data protection, compliance with regulatory frameworks, and risk management, in different cloud contexts leading to Cloud Services Brokerage market growth. Such focus on security fosters trust among consumers and motivates the uptake of cloud brokerage solutions to counter potential risks.

Restraining Factor

"Complexity of Integration to Potentially Impede Market Growth"

One major factor limiting the Cloud Services Brokerage market sphere is the inherent complication in the dodging and weaving of different kinds of cloud services and applications. The organizations tend to face difficulties in providing seamless interoperability of the different cloud platforms. This may result in an increase in operational costs and the time invested in carrying out integration tasks. Such complexity can put off many companies from utilizing cloud brokerage services, as they may choose to stick with one cloud provider or elude multi-cloud strategies altogether.

Opportunity

"Growing Demand for Multi-Cloud Strategies To Create Opportunity for the Product in the Market"

One such factor that has contributed to the expansion of cloud services brokerage mraket is the increasing number of businesses adopting strategies that support multi-cloud. As businesses pf all sizes and sectors start appreciating the need and benefits of using other cloud providers apart from their primary one, in order to be cost-effective, flexible and mitigate risks, cloud service brokers can naturally self-include themselves as a market player. Reviewing the opportunities presented by these multi-cloud solutions, these brokers may be able to gain additional market share and foster stronger client relationships as the focus of the industry continues to shift.

Challenge

"Security and Compliance Concerns Could Be a Potential Challenge for Consumers"

One of the prominent issues in the Cloud Services Brokerage market is the persistent issue of security and compliance. As organizations engage cloud services to store and process large quantities of sensitive information, safe measures and compliance with the requirements of regulatory agencies become imperative. Cloud service brokers have to upgrade security systems and remain compliant with different regulatory policies to gain confidence and lower risks, which may overextend resources and compromise efficiency.

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CLOUD SERVICES BROKERAGE (CSB) MARKET REGIONAL INSIGHTS

• North America

North America is at the forefront of the United States Cloud Services Brokerage market, thanks to the advanced technology experienced in the region and the availability of cloud service providers such as Amazon Web Services, Microsoft Azure, and Google Cloud. Businesses in the region have a high rate of digital transformation and thus demand integrated cloud solutions. There is also a dynamic mix of start-ups and mature companies aimed at pursuing innovation and existing market competition, resulting in improved service delivery. In addition, the implementation of cloud technology in numerous industries, especially finance and healthcare, reinforces the strength of North America in this market.

• Europe

The Cloud Services Brokerage market share is heavily influenced by Europe with its strict laws on data protection and privacy such as General Data Protection Regulation compliance. Such a compliance focus encourages many organizations to look for especially designed brokerage services that can assist in the retention of such regulation while improving the use of clouds. In addition, the economy of this region is heterogeneous which encourages creativity and partnerships between cloud service providers and technology companies. Another factor that boosts the importance of cloud services brokers in Europe is the increased appetite for multi-cloud deployments by the enterprises in this region.

• Asia

The Cloud Services Brokerage market share is largely led by Asia owing to the fact that the region has a fast growing digital economy and a good number of clouds technologies turning up in different industries. Asia also has better IT infrastructure and a lot more internet users, hence the craving for effective cloud solutions which in turn makes it possible for companies to use brokerage services for effective management of resources. Moreover, Several governments have rolled out programs that seek to enhance digitalization and the construction of smart cities which have a positive effect on the market. More so, due to the presence of many large technology companies and numerous start-ups in a country such as China and India, the growth and uptake of cloud services brokerage solutions is further enhanced.

KEY INDUSTRY PLAYERS

"Key Industry Players Shaping the Market Through continuous innovation and product development"

Cloud Services Brokerage market growth is driven to a large degree by the key industry players through introducing innovations and broadening the range of services provided. These companies adopt new-age technologies such as artificial intelligence and automation, improving cloud services’ efficiency and effectiveness, thus attracting more businesses. Enhancing this picture is a strategy focused on building partnerships and alliances with the goal of providing clients with the ability to use multiple cloud services without any friction. This scenario cultivates a healthy competitive spirit within the industry which in turn enhances the quality of services leading to faster uptake of cloud brokerage services in all sectors.

List of Top Cloud Services Brokerage (CSB) Companies

• Accenture - (Ireland)
• DoubleHorn - (US)
• Jamcracker - (US)
• IBM - (US)
• HPE - (US)
• RightScale - (US)
• Dell - (US)
• Wipro - (India)
• Arrow Electronics - (US)
• ActivePlatform - (Belarus)
• Cloudmore - (Sweden)
• InContinuum - (Netherlands)
• DXC Technology - (US)
• Cognizant - (US)

KEY INDUSTRY DEVELOPMENTS

September 2023: One industrial development in the Cloud Services Brokerage (CSB) Market is announced by IBM. Apptio, a prominent company that offers cloud cost management and optimizing solutions was acquired by them. Through the acquisition of Apptio’s advanced financial management services, this acquisition intends to boost the Cloud Services Brokerage (CSB) services of IBM. It corresponds with the objectives of IBM, to aid in the visibility and optimization of costs in multi-cloud environments which are quite complex for organizations. This is an indication of the increasing need for effective cost management tools in the growing CSB industry.

REPORT COVERAGE

The study encompasses a comprehensive SWOT analysis and provides insights into future developments within the market. It examines various factors that contribute to the growth of the market, exploring a wide range of market categories and potential applications that may impact its trajectory in the coming years. The analysis takes into account both current trends and historical turning points, providing a holistic understanding of the market's components and identifying potential areas for growth.

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